LatamSB call center solution offers you a real call center with all its services, for both inbound and outbound calls, and the experience that only LatamSB can provide. Years of Call Center management experience and more than one hundred CSRs ready to handle inbound and outbound calls for your company, service or product.

Based in Bogotá, Colombia, our fully operational call center offers your company a cost efficient solution by allowing you to:

• Reduce the capital investment needed for on site equipment,
• Pay according to individual use of voice and data services,
• Use highly trained call center agents,
• Provide callers with announcements, information prompts and routing choices.
• Use of VOIP as the main telecommunication platform to reduce cost

Full reporting is included with the service so your company can make decisions based on marketing programs generating the calls, response rates, inquiry calls, sales/revenue generating calls, time per call, and so on.